The department oversees IT strategy and planning, educational technology integration, data security and privacy, compliance, IT support, technology procurement, disaster recovery, change management, training, technology assessment, and innovation. It manages core administrative and learning systems, ensures effective vendor relationships, and fosters partnerships for enhanced educational technology and cybersecurity. The department is dedicated to maintaining robust IT infrastructure, supporting digital learning, and ensuring data protection and compliance across all schools.
Our systems include MIS, LMS, cloud services, and security systems. Partnerships with tech vendors, cybersecurity firms, and EdTech companies. Standards for data security, privacy, and technology integration. Key policies cover cybersecurity, data management, BYOD, disaster recovery, and digital learning.
Training encompasses IT educational technology workshops, data management and analytics, cybersecurity awareness, classroom technology tools, LMS usage, administrative systems processes, online teaching strategies, digital literacy, inclusive education, and change management. These courses aim to enhance staff and student competencies in technology, data security, and digital education methodologies.
Performance is managed through departmental KPIs like network uptime, security incident frequency, user satisfaction surveys, server uptime, data accuracy, budget variance, project timelines, compliance adherence, and vendor performance. Regular assessments, feedback mechanisms, and continuous improvement processes ensure alignment with strategic goals and operational efficiency.
Regular updates through email, newsletters, and meetings. Online dashboards for real-time data and KPI tracking. Annual reports detailing departmental achievements and challenges. Parent-teacher meetings and forums for community engagement. Feedback surveys for continuous improvement. Transparent communication during incidents and policy changes to maintain trust and keep all stakeholders informed and involved in the IT landscape.