The Operations Department oversees health and safety, catering, security, cleaning, transportation, IT, and administration. Responsibilities include implementing safety protocols, managing food quality, ensuring secure premises, maintaining cleanliness, overseeing efficient transportation, integrating technology in education, and streamlining administrative processes. The department is committed to enhancing the educational experience through effective management of these critical operational areas.
“As the Chief Operations Officer, I am proud to lead a team dedicated to creating nurturing learning environments. Our focus is on safety, health, and efficiency, ensuring every student thrives. We continuously innovate and adapt, embracing challenges as opportunities to excel. Our commitment extends beyond operational excellence to nurturing a supportive, inclusive community. Together, we strive to make our schools a benchmark for quality education and operational efficiency.”
Systems include integrated operational software; partnerships with healthcare, security, and tech firms; adherence to international standards; key policies on health, safety, IT security, and environmental sustainability.
Training includes emergency response, first aid, mental health awareness, nutritional training, food safety, sustainable procurement, surveillance system operation, conflict resolution, eco-friendly cleaning practices, safe driving, cybersecurity awareness, digital etiquette, school management software, and effective communication skills.
Performance is managed through regular audits, KPI tracking, feedback collection, incident reporting, infrastructure auditing, meal quality assessments, security training evaluations, cleanliness audits, transportation monitoring, and IT infrastructure monitoring.
Reporting involves regular updates through meetings, digital platforms, newsletters, and reports. Stakeholders are kept informed about health and safety measures, operational changes, incident reports, and performance metrics. Feedback mechanisms and surveys ensure continuous engagement and transparency with students, staff, parents, and external partners.
